Support

We're here to help.
SUPPORT TICKET

The fastest way to get help from
a 24/7 on-call technician.

HELPDESK

Learn how to solve common
issues on your own.

SPEAK TO A TECHNICIAN

Live Support Mon - Fri 9A-5P
(708)403-9200

Slow connection?
If your connection seems slow, make sure there are no other devices connected to your WiFi network. If the issue persists, follow these steps first:

  • - Reboot your router . Follow this guide.
  • - Reboot reboot any Air Wans WiFi access points you may have. Follow this guide.
  • - Reboot your radio unit. Follow this guide.
  • - Contact support to verify no wireless devices are capping your connection by running a monitored speed test.

No connection?
Follow these simple steps which will commonly resolve an issue without needing a technician’s assistance.

Open A Support Ticket